Privacy Policy

Last Updated: November 9, 2026 • Effective Immediately

1. Overview & Commitment

KINS.AI Solutions ("we", "us", or "our"), operated by founder and lead engineer Sai Harsha Pagadala, operates https://kins.ai. We provide AI engineering, full-stack web and mobile development, and business workflow automation. We are committed to safeguarding client confidentiality and respecting your personal privacy in accordance with applicable Indian Information Technology laws and international data privacy benchmarks.

2. Information We Collect

We believe in minimal data footprint. We only collect information that you explicitly submit to us:

Booking & Inquiry Data: Your full name, work email address, telephone/WhatsApp number, company name, and project requirements submitted via our consultation request form.
Direct Communications: Any information contained in emails, video conferences, or instant messages directed to our team.
Technical Metadata: Standard non-identifying server telemetry (e.g. browser type, operating system, and timestamp) collected solely to prevent abusive automated traffic and maintain platform security.

3. Zero Data Retention for Model Training

A core pillar of KINS.AI Solutions is data security. When engineering custom AI tools, voice agents, or document pipelines:

Zero Retention: Client confidential data, proprietary prompts, customer documents, and database entries are never used to train public foundation models (OpenAI, Anthropic, Google, etc.).
Zero Sharing: We enforce strict Zero-Data-Retention (ZDR) agreements and API configurations.
Private Hosting Options: For enterprise clients with heightened compliance standards, we deploy open-weight models inside your dedicated private VPC (AWS, GCP, Azure) or local server infrastructure.

4. How We Use Collected Information

Your submitted contact details are used exclusively to:

Schedule, prepare for, and conduct your requested discovery meeting.
Send Google Meet links and appointment confirmations.
Deliver project milestones, architectural blueprints, and ongoing technical support.

We do not sell, rent, monetize, or disclose your contact details to third-party data brokers or advertisers.

5. Data Security & Storage

We implement industry-standard encryption protocols (TLS 1.3 in transit and AES-256 at rest). Access to booking records and client infrastructure is strictly restricted to authorized engineering personnel using multi-factor authentication.

6. Company Details & Contact Information

For any questions regarding this Privacy Policy or to exercise your rights to review, modify, or permanently delete your contact data, reach out directly to:

Sai Harsha Pagadala
Founder & Lead Engineer, KINS.AI Solutions
Location: Vijayawada, Andhra Pradesh, India
Email: saiharshapagadala1@gmail.com
Meeting: https://meet.google.com/wwm-ipyh-vkf